Partnering in Your Care: Important Guest Guidelines

Preparing For Your First Session

Please review these details thoroughly to help us deliver your best possible treatment.


We wish you to feel comfortable, prepared, and fully supported before you even step through our doors. To make your first visit seamless, we use a simple online intake process designed to maximize your hands-on treatment time. (Intake Form) Because each body is unique, reviewing your health history, concerns, and personal goals ahead of time is a vital part of your care.

  • Complete Before You Arrive: Please submit your online intake form prior to your scheduled session. Completing this ahead of time ensures we can dedicate every available minute of your appointment to your actual treatment.
  • Arrival Check-In: Once you arrive, we will briefly review your details together and discuss exactly how your body is feeling that day.

Our Approach to Time: Care Over the Clock Your goals and the quality of your care are our absolute priority—not the clock. We firmly believe that therapeutic work should never be rushed.

  • Flexible Session Lengths: While sessions are listed with standard durations for scheduling purposes, treatments frequently extend 15 to 40 minutes beyond the booked time depending on what your body needs.
  • Planning Your Visit: To get the most out of your personalized experience without feeling rushed, please allow extra time in your schedule and avoid booking tight commitments immediately following your appointment.

Thank you for partnering with us to give your body the dedicated space and time it deserves.


Cancellation & Rescheduling Policy

Your appointment time is reserved exclusively for you. We understand that schedules can change; if you need to cancel or reschedule, please notify us at least 24 hours in advance. To help us manage our schedule and respect the time of all our clients, please keep the following guidelines in mind:

  • Short-Notice Changes: Appointments canceled or rescheduled with less than 24 hours’ notice may be subject to a fee up to the full cost of the scheduled session.
  • Missed Appointments: No-shows without prior notice will be subject to a charge for the reserved time.
  • Why this matters: This policy allows us to maintain the highest level of care for you and offers other clients the opportunity to fill a newly opened timeslot.

Thank you for respecting our shared time and for allowing us to create a seamless, personalized experience for your care.